Scanner App Refund Policy

Effective Date: July 11, 2025

Municorn Limited (“Municorn”, “we” or “us”) operates Scanner App mobile application, and all related services, features and content offered by Municorn (collectively, the “App”). We established this Refund Policy to prevent misunderstandings and disputes with our users (“you” or “user“) regarding refund requests.

By using and/or otherwise accessing the Services or App provided by Municorn you confirm that you have read, understood, accept and agree to follow the Refund Policy.

The User acknowledges and agrees, that the submission of a refund request does not guarantee that the user’s request will be approved. Moreover, we reserve the right to cancel your order without any refund, or decline any refund request, if we suspect that you have or are engaged in, or have in any way been involved in, fraudulent or illegal activity.

1. CANCELLATION & REFUND POLICY

Refund eligibility depends on how you subscribed to the App.

  1. Subscriptions Purchased via our Website

If you are not satisfied with the App, you may request a refund under the following conditions:

Important Notes:

  1. Subscriptions Purchased via another platforms

If you subscribed via an app distribution platform (e.g., Apple App Store, Google Play), refund requests must be made directly through the respective platform:

You can find your receipts in your email or through your App Store/Google Play purchase history.

Consumption Information. In accordance with our Privacy Policy, we may collect and process the information about your in-app purchase activity for the purpose of assisting Apple with refund requests and ensuring compliance with applicable laws and regulations.

2. EU / UK NOTE: THE RIGHT OF WITHDRAWAL

Right of withdrawal:

For customers in the European Union (EU), United Kingdom (UK), Switzerland you have the statutory right to withdraw from your purchase under certain conditions. The following details explain how to exercise this right:

To withdraw from your purchase, you must send us an unequivocal statement (e.g., an email or letter) before the withdrawal period expires.

Email: [email protected]

Mailing address: Municorn Ltd., Zinas Kanther 26, Agia Triada, 3035 Limassol, Cyprus

3. US NOTE

We comply with applicable U.S. federal and state consumer protection laws, including enhanced rights in certain states. The following outlines your rights and our refund practices for subscribers in the United States.

To exercise this right, you must send us a clear cancellation request (e.g., by email) before the deadline.

Email: [email protected]

Mailing Address: Municorn Ltd., Zinas Kanther 26, Agia Triada, 3035 Limassol, Cyprus

Email: [email protected]

Mailing Address: Municorn Ltd., Zinas Kanther 26, Agia Triada, 3035 Limassol, Cyprus

To exercise this right, you shall send us a clear cancellation request (e.g., by email) before the deadline.

4. NON-REFUNDABLE ITEMS

The following items are non-refundable:

4. MISCELLANEOUS

5. CONTACT US

If you have any questions about this Refund Policy, please contact us:

Email: [email protected]

Mailing Address: Municorn Ltd., Zinas Kanther 26, Agia Triada, 3035 Limassol, Cyprus